Remote Senior CSM: Salesforce DevOps & Enterprise

AutoRABIT; Austin (TX); On-site; USD 130,000 - 160,000; Full time

Job summary

AutoRABIT is seeking a Senior Customer Success Manager to own a portfolio of strategic, enterprise customers in a highly technical role focused on Salesforce DevOps, CI/CD, and governance. You will engage with executives, DevOps leaders, and platform owners to drive adoption and measurable value.

You will travel 1–2 times per month for 2–3 days and collaborate with Solutions Engineering, Professional Services, and Product teams to resolve complex challenges and expand AutoRABIT’s value across

Qualifications

• 7+ years of relevant professional experience across Customer Success, Technical Account Management, or similar roles.
• Experience with Salesforce development, DevOps, CI/CD, and release management.
• Proven ability to work with senior technical stakeholders across Engineering, DevOps and IT.

Responsibilities

• Own a portfolio of strategic, enterprise customers with adoption health and renewal readiness.
• Build trusted relationships with Salesforce admins, developers, and executives.
• Understand customer Salesforce development lifecycle and governance processes.
• Assess DevOps practices and identify barriers, gaps, and improvement opportunities.
• Lead technical discovery to uncover root causes and guide next steps.

Skills

DevOps

Salesforce DevOps

Git & source control

CI/CD pipelines

Executive communication

Stakeholder management

Tools

Git

Job description

AutoRABIT is seeking a Senior Customer Success Manager to own a portfolio of strategic, enterprise customers in a highly technical role focused on Salesforce DevOps, CI/CD, and governance. You will engage with executives, DevOps leaders, and platform owners to drive adoption and measurable value.

You will travel 1–2 times per month for 2–3 days and collaborate with Solutions Engineering, Professional Services, and Product teams to resolve complex challenges and expand AutoRABIT’s value across