Remote Senior Creative Operations Leader

Toptal; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Health insurance

Disability coverage

Flexible Paid Time Off

Job summary

Toptal is seeking a Senior Creative Operations Manager to own the operational side of the creative process from intake through delivery. You will partner with Creative Leads and cross-functional stakeholders to ensure projects are well-defined, prioritized, and delivered on time in alignment with briefs.

The role requires a proactive, collaborative problem-solver who can bring structure to complexity, improve workflows, and drive efficiency for the Creative Team.

Qualifications

• Bachelor’s degree required.
• 5+ years of project or creative operations experience in advertising/creative environments.
• Experience managing multiple creative projects with competing priorities and deadlines.
• Strong understanding of creative workflows and translating business needs into actionable project plans.
• Experience with project management platforms like Asana, Jira, Trello, Monday.com or similar.

Responsibilities

• Serve as a primary operations partner for complex creative projects across campaigns, video, podcasts, social, and other initiatives.
• Own project planning and execution from intake through delivery with roadmaps, timelines, and milestones.
• Review briefs and manage weekly intake to ensure projects are clearly defined, scoped, and ready for kickoff; evaluate timelines and capacity.
• Balance needs, priorities, resources, and deadlines with stakeholders; identify risks and timeline impacts.
• Facilitate kickoffs and weekly status meetings; document and communicate deliverables, owners, timelines, decisions, and next steps.
• Provide regular updates on priorities and project health, including overdue or at-risk work; escalate issues with recommended solutions.
• Identify risks and opportunities to streamline workflows and improve efficiency across the Creative Team.
• Contribute to accountability, collaboration, transparency, and continuous improvement.

Skills

Project planning

Creative operations

Cross-functional collaboration

Communication

Problem solving

Education

Bachelor's degree

Tools

Asana

Jira

Trello

Monday.com

Job description

Toptal is seeking a Senior Creative Operations Manager to own the operational side of the creative process from intake through delivery. You will partner with Creative Leads and cross-functional stakeholders to ensure projects are well-defined, prioritized, and delivered on time in alignment with briefs.

The role requires a proactive, collaborative problem-solver who can bring structure to complexity, improve workflows, and drive efficiency for the Creative Team.