Remote: Senior Commercial Auto Risk Solutions Lead

The Hanover Insurance Group; Oregon; Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

401K with company match

Tuition reimbursement

PTO

Company paid holidays

Flexible work arrangements

Cultural Awareness Day in support of I

On-site medical/wellness center

Job summary

The Hanover Insurance Group, Worcester, MA, seeks a Risk Solutions Technical Manager for Commercial Auto to lead risk assessment, driver management, and fleet safety initiatives across a broad range of vehicles and industries. You will partner with underwriting, claims, and field teams to deliver technical guidance, training, and data-driven risk improvements, with travel as needed.

This full-time exempt role offers remote flexibility and opportunities to advance standards and tools for

Qualifications

• 10+ years of Risk Solutions, loss control, fleet safety, or related commercial insurance experience.
• Expert in commercial auto exposures, fleet safety programs, driver qualification, MVR standards, and supervision.
• Knowledge of DOT/FMCSA requirements and fleet operations.
• Experience translating data into actionable underwriting guidance and field guidance.
• Professional designation such as CSP, ARM, CPCU preferred.
• Bachelor’s degree or equivalent experience in safety, risk management, engineering, business, or related field.

Responsibilities

• Collaborate with underwriting, claims, and field leaders on commercial auto risk issues.
• Provide advanced technical consultation on driver qualification, MVR standards, and distracted driving controls.
• Lead field training and coaching to develop technical skills among Risk Solutions personnel.
• Evaluate fleet safety management systems and measure program effectiveness.
• Develop and maintain technical resources and training materials.
• Travel as needed to conduct surveys and client consultations.

Skills

Risk solutions

Fleet safety

Driver qualification

MVR standards

Data analysis

Consultation

Project management

Communication

Education

Bachelor’s degree or equivalent

Safety, risk management, engineering or related field

Tools

Telematics

ADAS/driver monitoring

Job description

The Hanover Insurance Group, Worcester, MA, seeks a Risk Solutions Technical Manager for Commercial Auto to lead risk assessment, driver management, and fleet safety initiatives across a broad range of vehicles and industries. You will partner with underwriting, claims, and field teams to deliver technical guidance, training, and data-driven risk improvements, with travel as needed.

This full-time exempt role offers remote flexibility and opportunities to advance standards and tools for