Remote Senior Cloud Systems Engineer - Production Support

Socket.dev; Morgantown (WV); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer for production support. The role focuses on high-level operational support of complex cloud systems, incident response, and documentation. Remote work is available with US-based applicants; a Public Trust clearance is required.

Applicants should have 8+ years in systems engineering, strong Linux/Windows, AWS/Azure, scripting, IaC, and CI/CD experience. Veterans are encouraged to apply; this is a W-2 remote position with VA alignment.

Qualifications

• 8+ years in systems engineering or similar
• Experience with large-scale production systems
• Strong communication and cross-functional collaboration

Responsibilities

• Provide day-to-day operational support of cloud systems
• Diagnose and resolve production outages with documented workarounds
• Maintain system security and VA compliance
• Collaborate with development, operations, and security teams
• Document configurations and procedures
• On-call production support as needed

Skills

AWS/Azure cloud

Linux/Unix

Windows admin

Scripting (Python/Bash/PowerShell)

Automation tools (Ansible/Puppet/Chef)

IaC (CloudFormation)

Monitoring tools (CloudWatch, Dynatrce

CI/CD (GitHub Actions, CodeBuild/CodeD

Networking & VPN

Production support

Education

Bachelor’s degree in CS/IT/SE

Tools

Git

GitHub Actions

CodeBuild

CodeDeploy

CloudFormation

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer for production support. The role focuses on high-level operational support of complex cloud systems, incident response, and documentation. Remote work is available with US-based applicants; a Public Trust clearance is required.

Applicants should have 8+ years in systems engineering, strong Linux/Windows, AWS/Azure, scripting, IaC, and CI/CD experience. Veterans are encouraged to apply; this is a W-2 remote position with VA alignment.