Remote Senior Clinical Solutions Consultant

Remote; San Francisco (CA); À distance; USD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Private medical insurance

Health & wellness programs

1% charitable giving program

Mentorship programs

Résumé du poste

Veeva Systems is seeking a Senior Clinical Consultant to drive rapid impact for Life Sciences customers by configuring Vault, guiding deployments, and collaborating with cross-functional teams. You will understand customer processes, provide guidance on configurations, and work with product management to translate requirements into scalable solutions.

You will thrive in a tech-savvy, customer-facing role, speak fluent English, and bring strong communication and presentation skills.

Qualifications

• 8+ years experience implementing, supporting, or administering core business/IT ops tech.
• In-depth knowledge of Clinical Operations processes and ICH-GCP guidelines.
• Proven track record leading implementations and/or maintenance tracks.
• Experience in Consulting or Customer-facing roles and managing customer expectations.
• Excellent verbal and written English communication; university degree or equivalent experience.

Responsabilités

• Analyze customer requirements and support solution design and architecture of Vault Clinical modules (eTMF, CTMS, SSU, Payments).
• Advise on business requirements to ensure adoption and alignment with system design.
• Contribute to design workstreams (requirements gathering, configuration, validation, migration, integration, training).
• Troubleshoot issues and perform configuration changes in the system.
• Define deployment plans, KPIs, and post-live governance.
• Act as customer liaison between implementation, maintenance teams, stakeholders, and product teams.
• Guide customers in adopting Vault and best practices post-implementation.
• Drive change management for moving from on-premise to SaaS.

Connaissances

English communication

Client facing

Solution design

Mentoring

Independent worker

Formation

University degree

Outils

Vault Clinical

eTMF

CTMS

Description du poste

Veeva Systems is seeking a Senior Clinical Consultant to drive rapid impact for Life Sciences customers by configuring Vault, guiding deployments, and collaborating with cross-functional teams. You will understand customer processes, provide guidance on configurations, and work with product management to translate requirements into scalable solutions.

You will thrive in a tech-savvy, customer-facing role, speak fluent English, and bring strong communication and presentation skills.