Remote Senior Client Success & Adoption Strategist

Visa; Chicago (IL); Remote; USD 127,000 - 204,000; Full time

Job summary

Visa is seeking a Sr. Consultant, Client Success to own post-sale client relationships and deliver operational solutions that grow clients' business. You will partner with account teams to maximize value from Visa products and drive adoption, leveraging automation and insights.

Remote role with travel and periodic reviews to ensure client readiness and risk mitigation. Strong communication and strategic thinking are essential to success.

Qualifications

• 8+ years of relevant work experience with a bachelor's degree or equivalent advanced degree.
• Ability to analyze data and translate findings into actionable recommendations.
• Experience communicating complex terms to executives and cross-functional teams.

Responsibilities

• Oversee end-to-end Client Success programs for assigned clients.
• Coordinate with Sales, Product and cross-functional teams to maximize product adoption.
• Lead client reviews and develop success plans aligned with business goals.

Skills

Data analysis

Client management

Cross-functional collaboration

Executive communication

Education

Bachelor's degree or higher

Job description

Visa is seeking a Sr. Consultant, Client Success to own post-sale client relationships and deliver operational solutions that grow clients' business. You will partner with account teams to maximize value from Visa products and drive adoption, leveraging automation and insights.

Remote role with travel and periodic reviews to ensure client readiness and risk mitigation. Strong communication and strategic thinking are essential to success.