Senior Client Success Leader – Banking & Fintech

Visa; Austin (TX); Hybrid; USD 134,800 - 216,100; Full time

Job summary

Visa in Austin, TX is seeking a Senior Consultant, Client Success Manager to drive strategic relationships with large banking clients and help them realize ongoing value from our payments platform. This individual contributor role will collaborate with Product, Technology, Sales, and Operations to deliver outcomes across the client lifecycle.

The ideal candidate has deep client success, account management, or fintech experience, with the ability to engage senior stakeholders, coordinate teams,

Qualifications

• 8+ years in relevant roles or 5+ with advanced degree.
• Experience with SaaS/fintech/payments is preferred.
• Ability to engage senior client stakeholders and translate needs into outcomes.

Responsibilities

• Own day-to-day and strategic client relationships with Tier 1/2 banks.
• Drive adoption and measurable value from the platform.
• Develop success plans and engagement strategies aligned to client goals.
• Coordinate with Product, Tech, Sales, Implementations, and Operations for seamless delivery.

Skills

Client success

Account management

Relationship management

Executive communication

Cross-functional teamwork

Education

Bachelor degree

Tools

APIs

Data analysis

Job description

Visa in Austin, TX is seeking a Senior Consultant, Client Success Manager to drive strategic relationships with large banking clients and help them realize ongoing value from our payments platform. This individual contributor role will collaborate with Product, Technology, Sales, and Operations to deliver outcomes across the client lifecycle.

The ideal candidate has deep client success, account management, or fintech experience, with the ability to engage senior stakeholders, coordinate teams,