Senior Client Success & Growth Executive

Navitus Health Solutions / Lumicera Health Services; United States; À distance; USD 85 000 - 104 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan

Professional Membership assistance

Referral Bonus Program – up to $750

Résumé du poste

Navitus Health Solutions is seeking a Sr. Client Services Executive I to join our team. This role focuses on strategic client management, managing complex healthcare PBM client needs, and expanding long-term account strategies.

Travel to client sites and Navitus headquarters is required. The ideal candidate has 7+ years in healthcare client interfaces and strong communication, negotiation, and leadership skills. Remote work is available for US residents.

Qualifications

• Bachelor's degree in business, marketing, or related area preferred.
• Excellent verbal and written communication, presentation and negotiation skills required.
• Ability to manage coordinator level resources and travel as needed.
• PC skills; Microsoft Office, Email, and Internet.

Responsabilités

• Support/back up the CSE, Senior CSC and CSC responsibilities.
• Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports.
• Investigate/follow-up if Performance Guarantees are not met and present results to clients.
• Conduct Client training (Client Portal Site, Navi-Claim, etc.).
• Assist with escalated member/Client issues requests.
• Identify and present Client opportunities to improve costs, service and health.
• Travel to Client sites and provide mentoring to staff.
• Other duties as assigned.

Connaissances

Communication

Negotiation

Presentation

Project coordination

Travel readiness

Formation

Bachelor's degree in business/marketing or related

Outils

Microsoft Office

Description du poste

Navitus Health Solutions is seeking a Sr. Client Services Executive I to join our team. This role focuses on strategic client management, managing complex healthcare PBM client needs, and expanding long-term account strategies.

Travel to client sites and Navitus headquarters is required. The ideal candidate has 7+ years in healthcare client interfaces and strong communication, negotiation, and leadership skills. Remote work is available for US residents.