Remote Senior Client Services Project Manager

Toppan Merrill LLC; Indiana (PA); On-site; USD 83,000 - 114,000; Full time

Benefits offered by this job

Enhanced Medical, Dental, Vision and L

401(k) with company match

Paid time off

Paid parental leave

Volunteer days

Wellness Resources

Job summary

Toppan Merrill LLC is seeking a Senior Client Service Project Manager to liaise between clients and internal teams, coordinating disclosure document projects and ensuring high-level client satisfaction.

The role emphasizes executive communication, cross-functional leadership, and meticulous documentation. A background in financial services and SaaS familiarity are valued for successful execution.

Qualifications

• 5+ years in a client service environment.
• Strong presentation and communication abilities.
• Ability to connect with high-level clientele and internal teams.

Responsibilities

• Nurture and develop executive-level client relationships.
• Oversee overall project management responsibilities.
• Lead or support multiple clients in disclosure document preparation.
• Participate in client meetings, presentations, and onboarding.
• Act as liaison between client and internal departments (consulting, product support, IT, sales).
• Drive change with cross-functional teams and resolve client inquiries.

Skills

Client relationship management

Project management

Communication skills

Problem solving

Regulatory/financial services knowl

Leadership

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

Job description

Toppan Merrill LLC is seeking a Senior Client Service Project Manager to liaise between clients and internal teams, coordinating disclosure document projects and ensuring high-level client satisfaction.

The role emphasizes executive communication, cross-functional leadership, and meticulous documentation. A background in financial services and SaaS familiarity are valued for successful execution.