Remote Revenue Cycle Client Manager

NextGen Healthcare, Inc.; Northern (KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

NextGen Healthcare, Inc. in the United States is seeking a Revenue Cycle Client Manager to support client relationships and ensure delivery of contracted services.

You will coordinate with internal teams, respond to client inquiries, and monitor performance standards to drive satisfaction. This remote role requires a Bachelor's in business or related field and 1-3 years in customer service or revenue cycle management.

Qualifications

• Bachelor’s degree or equivalent education in related field.
• 1–3 years of experience in customer service or revenue cycle.
• Strong written and verbal communication skills.

Responsibilities

• Manage client relationships and ensure client satisfaction.
• Support the delivery of contracted services and client inquiries.
• Coordinate internal service teams and resolve issues.
• Monitor RCM support requests and ensure timely resolution.
• Identify opportunities for process improvements and action plans.

Skills

Customer service

Revenue Cycle Management

Communication

Prioritization

Education

Bachelor's Degree in Business Administration or Health Management Information Systems

Job description

NextGen Healthcare, Inc. in the United States is seeking a Revenue Cycle Client Manager to support client relationships and ensure delivery of contracted services.

You will coordinate with internal teams, respond to client inquiries, and monitor performance standards to drive satisfaction. This remote role requires a Bachelor's in business or related field and 1-3 years in customer service or revenue cycle management.