Remote Senior Claims Strategy Lead

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health insurance

PTO 20–25 days

Family leave

401(k) matching

Professional growth

Job summary

Ladders is seeking a Senior Claims Manager to lead the end-to-end claims function for a healthcare-focused client. This role involves evaluating incidents, guiding investigations, and shaping defense strategies, while partnering with external adjusters, defense counsel, and internal stakeholders.

The position emphasizes translating claims data into actionable insights for leadership and cross-functional teams, driving operational excellence across the organization.

Qualifications

• 8+ years of claims handling experience, preferably in professional liability, workers' compensation, and property.
• Bachelor's degree from an accredited institution required.
• Basic knowledge of claims processes for litigated and non-litigated matters.
• Understanding of reserve setting and claim finances.
• Strong knowledge of state or federal regulations regarding insured claims preferred.

Responsibilities

• Own the evaluation and investigation of all reported incidents and claims.
• Partner with external adjusters and defense counsel to drive defense strategies and optimize outcomes.
• Foster a culture of operational excellence and continuous improvement within the claims function.
• Serve as a subject matter expert on claims-related issues for corporate and center staff.
• Analyze complex claims data to identify risk trends and prepare strategic insights for leadership.
• Collaborate with Finance, Legal, IT, Real Estate, and Operations to integrate risk management best practices.

Skills

Claims management

Investigations

Data analysis

Education

Bachelor's degree

Job description

Ladders is seeking a Senior Claims Manager to lead the end-to-end claims function for a healthcare-focused client. This role involves evaluating incidents, guiding investigations, and shaping defense strategies, while partnering with external adjusters, defense counsel, and internal stakeholders.

The position emphasizes translating claims data into actionable insights for leadership and cross-functional teams, driving operational excellence across the organization.