Remote Senior Billing Specialist–Invoices & Reconciliation

Trustmark; Honolulu (HI); Remote; USD 32,000 - 47,000; Full time

Job summary

Trustmark is a remote, full-time billing specialist role focused on managing and processing client billing activities, including invoices, payments and inquiries. You will coordinate with Client Payroll Deduction Specialists to ensure accurate post-implementation reports and timely resolution of issues.

The position requires a High School Diploma or GED with 4–6 years of related experience, and offers a competitive hourly compensation range and a comprehensive benefits package.

Qualifications

• High School Diploma or GED with 4-6 years of related experience.

Responsibilities

• Coordinates information with Client Payroll Deduction Specialists for a seamless transition from implementation to post-implementation maintenance.
• Maintains a consistent level of contact with clients throughout the post-implementation process to ensure change reports, list bills and payment reconciliation summary reports are accurate.
• Researches moderately complex billing inquiries with a focus on timely and optimal resolution.
• Participates in payroll deduction issue resolution and assists with client suspense account reconciliation.
• Analyzes data and collaborates with others to obtain necessary information for completing requests from internal and external customers (bills, check requests, change reports, reconciliation summaries, etc.).

Education

High School Diploma or GED

Job description

Trustmark is a remote, full-time billing specialist role focused on managing and processing client billing activities, including invoices, payments and inquiries. You will coordinate with Client Payroll Deduction Specialists to ensure accurate post-implementation reports and timely resolution of issues.

The position requires a High School Diploma or GED with 4–6 years of related experience, and offers a competitive hourly compensation range and a comprehensive benefits package.