Remote Billing Specialist: Payments & Reconciliation

Trustmark; Frankfort (KY); A distancia; USD 32.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health/dental/vision

Life insurance

FSA and HSA

401(k) plan

Employee Assistance Program

Wellness program

Descripción de la vacante

Trustmark is seeking a Remote Billing Specialist to manage and process client billing activities, including invoice handling, payment reconciliation, and addressing inquiries. The role emphasizes maintaining strong client contact during post-implementation and resolving moderately complex billing issues with accuracy and collaboration.

The position offers full-time hours with potential bonuses and a comprehensive benefits package.

Formación

• High School Diploma or GED with 4-6 years of related experience.

Responsabilidades

• Coordinates information with Client Payroll Deduction Specialists for a seamless transition from implementation to post-implementation maintenance.
• Maintains a consistent level of contact with clients throughout the post-implementation process to ensure change reports, list bills and payment reconciliation summary reports are accurate.
• Researches moderately complex billing inquiries with a focus on timely and optimal resolution.
• Participates in payroll deduction issue resolution and assists with client suspense account reconciliation.
• Analyzes data and collaborates with others to obtain necessary information for completing requests from internal and external customers (bills, check requests, change reports, reconciliation summaries, etc.).

Educación

High School Diploma or GED

Descripción del empleo

Trustmark is seeking a Remote Billing Specialist to manage and process client billing activities, including invoice handling, payment reconciliation, and addressing inquiries. The role emphasizes maintaining strong client contact during post-implementation and resolving moderately complex billing issues with accuracy and collaboration.

The position offers full-time hours with potential bonuses and a comprehensive benefits package.