Remote Senior Automotive Warranty Claims Adjuster

Integro Professional Services, LLC; Oregon; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Healthcare options: medical, vision, &

401(k) retirement plans

Life insurance

Paid time off

Growth opportunities

Weekly payroll with direct deposit

Bonus potential

Job summary

Integro Professional Services, LLC is seeking a skilled VSC Level 3 Claims Adjuster (Remote) to join our team. You will assess and process automotive extended warranty claims, ensure policy compliance, and deliver exceptional customer service to dealerships, customers, and repair facilities.

The role requires 5+ years in automotive claims administration, strong attention to detail, and proficiency with claims management systems.

Qualifications

• 5+ years of recent automotive claims experience or similar role.
• Strong understanding of automotive systems, components and repair processes.
• Familiarity with warranty regulations and best practices in the automotive industry.
• Excellent communication and interpersonal skills.

Responsibilities

• Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
• Verify claim information including coverage and eligibility.
• Conduct investigations to determine validity of claims and contract coverage.
• Collaborate with internal departments and external parties to gather relevant information and resolve issues.
• Ensure compliance with guidelines, regulations and legal requirements throughout the claims process.
• Process claims accurately and within established timelines.
• Communicate decisions and denials to appropriate parties professionally.
• Maintain accurate claim records and documentation.
• Identify trends and suggest process improvements.

Skills

Attention to detail

Analytical skills

Communication skills

Time management

Tools

Claims management software

Job description

Integro Professional Services, LLC is seeking a skilled VSC Level 3 Claims Adjuster (Remote) to join our team. You will assess and process automotive extended warranty claims, ensure policy compliance, and deliver exceptional customer service to dealerships, customers, and repair facilities.

The role requires 5+ years in automotive claims administration, strong attention to detail, and proficiency with claims management systems.