VSC Level 3 Claims Adjuster

Integro Professional Services, LLC; Oregon; Ibrido; USD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare options: medical, vision, &

401(k) retirement plans

Life insurance

Paid time off

Growth opportunities

Weekly payroll with direct deposit

Bonus potential

Descrizione del lavoro

Integro Professional Services, LLC is seeking a skilled VSC Level 3 Claims Adjuster (Remote) to join our team. You will assess and process automotive extended warranty claims, ensure policy compliance, and deliver exceptional customer service to dealerships, customers, and repair facilities.

The role requires 5+ years in automotive claims administration, strong attention to detail, and proficiency with claims management systems.

Competenze

• 5+ years of recent automotive claims experience or similar role.
• Strong understanding of automotive systems, components and repair processes.
• Familiarity with warranty regulations and best practices in the automotive industry.
• Excellent communication and interpersonal skills.

Mansioni

• Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
• Verify claim information including coverage and eligibility.
• Conduct investigations to determine validity of claims and contract coverage.
• Collaborate with internal departments and external parties to gather relevant information and resolve issues.
• Ensure compliance with guidelines, regulations and legal requirements throughout the claims process.
• Process claims accurately and within established timelines.
• Communicate decisions and denials to appropriate parties professionally.
• Maintain accurate claim records and documentation.
• Identify trends and suggest process improvements.

Conoscenze

Attention to detail

Analytical skills

Communication skills

Time management

Strumenti

Claims management software

Descrizione del lavoro

We are a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career. If this sounds like you, we would love to hear from you!

We are seeking a highly skilled and detail-oriented VSC Level 3 Claims Adjuster (Remote) to join our team. As an VSC Level 3 Claims Adjuster, you will play a vital role in our company's claims administration process, specifically related to automotive extended warranty claims. You will be responsible for accurately assessing and processing extended warranty claims, ensuring compliance with company policies and procedures, and providing exceptional customer service to all stakeholders involved.

What we offer:

• Competitive compensation with bonus/incentive potential
• Payroll processed weekly with direct deposit
• Healthcare options including medical, vision, and dental
• 401(k) savings and retirement plans
• Life insurance
• Paid time off
• Growth opportunities

What we are looking for:

• Equivalent experience in Claims Administration or a related field.
• 5+ years of recent experience in automotive claims administration or a similar role.
• Strong understanding of automotive systems, components, and repair processes.
• Familiarity with warranty regulations, guidelines, and best practices within the automotive industry.
• Exceptional attention to detail and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to handle multiple claims while maintaining accuracy and efficiency.
• Proficiency in using claims management systems and software.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and collaboratively in a team environment.
• High level of professionalism and attention to detail.
• Pass drug screening and background check.
• Proactive, reliable, and trustworthy.
• Takes pride in their work and enjoys working as part of a team.
• Protects the organization's value by keeping information confidential.
• Self-starter, needing little or no supervision.

Overview of this position's responsibilities:

• Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
• Verify claim information, including coverage, eligibility, and supporting documentation.
• Conduct thorough investigations and assessments to determine the validity of claims and contract coverage.
• Collaborate with internal departments and external parties to gather relevant information and resolve claim-related issues.
• Ensure compliance with company guidelines, industry regulations, and legal requirements throughout the claims administration process.
• Accurately and efficiently process claims within established timelines.
• Communicate claim decisions, approvals, and denials to appropriate parties promptly and professionally.
• Provide exceptional customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims.
• Maintain accurate and organized claim records and documentation.
• Identify trends and areas for process improvement and contribute to the development and implementation of enhanced claims-handling procedures.

There are ample opportunities for growth within the company and potential advancement opportunities!

INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.