Automotive Warranty Claims Senior Specialist

Integro; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly payroll

Healthcare options including medical,

401(k) savings and retirement plans

Life insurance

Paid time off

Growth opportunities

Job summary

INTEGRO, a fast-growing company in the United States, seeks a skilled VSC Level 3 Claims Adjuster for automotive extended warranty claims. You will assess, verify coverage, and process claims with precision while delivering excellent customer service.

Ideal candidates bring 5+ years in automotive claims administration, strong attention to detail, and proficiency with claims management systems. Join a collaborative team with opportunities for growth and advancement.

Qualifications

• Equivalent experience in Claims Administration or related field is required.
• 5+ years of recent experience in automotive claims administration or similar role.
• Strong understanding of automotive systems, components, and repair processes.
• Familiarity with warranty regulations and industry best practices.
• Exceptional attention to detail and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to handle multiple claims while maintaining accuracy and efficiency.
• Proficiency in using claims management systems and software.

Responsibilities

• Review and evaluate automotive extended warranty claims from customers, dealerships, and repair facilities.
• Verify claim information, including coverage, eligibility, and supporting documentation.
• Conduct investigations to determine claim validity and contract coverage.
• Collaborate with internal departments and external parties to resolve claim-related issues.
• Ensure compliance with company guidelines, regulations, and legal requirements.
• Process claims accurately and efficiently within established timelines.
• Communicate claim decisions to appropriate parties promptly and professionally.
• Provide exceptional customer service by addressing inquiries and escalations.
• Maintain accurate and organized claim records and documentation.
• Identify trends and suggest process improvements for claims handling.

Skills

Automotive claims knowledge

Attention to detail

Analytical skills

Communication skills

Independent work

Team collaboration

Claims management software

Tools

Claims management software

Job description

INTEGRO, a fast-growing company in the United States, seeks a skilled VSC Level 3 Claims Adjuster for automotive extended warranty claims. You will assess, verify coverage, and process claims with precision while delivering excellent customer service.

Ideal candidates bring 5+ years in automotive claims administration, strong attention to detail, and proficiency with claims management systems. Join a collaborative team with opportunities for growth and advancement.