Remote Automotive Claims Adjuster III (VSC Level 3)

INTEGRO; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus potential

Healthcare options

401(k) savings/retirement plan

Life insurance

Paid time off

Growth opportunities

Job summary

INTEGRO is seeking a highly skilled VSC Level 3 Claims Adjuster (Remote) to join our automotive extended warranty team. You will assess and process complex warranty claims with accuracy while upholding company policies and delivering excellent service to customers, dealerships, and repair facilities.

The ideal candidate has 5+ years in automotive claims administration, strong knowledge of automotive systems, and proficiency with claims management software.

Qualifications

• 5+ years of automotive claims administration experience.
• Equivalent experience in claims administration or related field.
• Strong understanding of automotive systems and repair processes.
• Excellent communication and interpersonal skills.
• Ability to manage multiple claims with accuracy and efficiency.
• Proficiency with claims management systems.

Responsibilities

• Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
• Verify claim information, including coverage, eligibility, and supporting documentation.
• Conduct thorough investigations and assessments to determine the validity of claims and contract coverage.
• Collaborate with internal departments and external parties to gather relevant information and resolve claim-related issues.
• Ensure compliance with company guidelines, industry regulations, and legal requirements throughout the claims administration process.
• Accurately and efficiently process claims within established timelines.
• Communicate claim decisions, approvals, and denials to appropriate parties promptly and professionally.
• Provide exceptional customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims.
• Maintain accurate and organized claim records and documentation.
• Identify trends and areas for process improvement and contribute to the development and implementation of enhanced claims-handling procedures.

Skills

Attention to detail

Analytical skills

Communication skills

Time management

Team collaboration

Tools

Claims management software

Job description

INTEGRO is seeking a highly skilled VSC Level 3 Claims Adjuster (Remote) to join our automotive extended warranty team. You will assess and process complex warranty claims with accuracy while upholding company policies and delivering excellent service to customers, dealerships, and repair facilities.

The ideal candidate has 5+ years in automotive claims administration, strong knowledge of automotive systems, and proficiency with claims management software.