Remote Senior Audit Platform Success Engineer

Fieldguide; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation with equity

Flexible PTO

401k

Wellness benefits starting on your day

Technology & Work from Home reimburse

Flexible work schedules

Job summary

Fieldguide is seeking a Senior Customer Success Engineer, Audit, to own adoption, value realization, and workflow excellence for our audit customers. You will work inside Fieldguide’s platform alongside audit teams to help them run audits more efficiently, consistently, and with higher quality.

This hands-on, product-native role is for former audit practitioners and transformation experts. You’ll collaborate with Product, Engineering, Implementation, and Revenue teams to deliver measurable

Qualifications

• 4+ years of experience in public accounting, audit, assurance, or advisory.
• Deep understanding of the audit lifecycle, including planning, evidence collection, review, and engagement management.
• Experience supporting complex, multi-team audit environments and methodology rollouts.
• Hands-on in software platforms, including configuring workflows and troubleshooting usage challenges.
• Practitioner mindset, you advise, enable, and drive change rather than act as a support resource.

Responsibilities

• Own adoption and success for a portfolio of Fieldguide audit customers, with accountability for usage, outcomes, and long-term retention.
• Drive deep platform adoption across audit teams by configuring workflows, templates, and engagement structures.
• Translate audit standards and best practices into scalable Fieldguide workflows.
• Partner with audit teams to improve audit efficiency, consistency, and quality through better workflow design and execution.
• Lead customer enablement, training, and change management to move teams away from legacy processes.
• Identify usage gaps, inefficiencies, and risk signals, and proactively recommend improvements.
• Serve as a practitioner-advisor and push customers toward better practices when needed.
• Collaborate with Product, Engineering, and Implementation to provide audit feedback and influence roadmap priorities.
• Support renewals and expansion by ensuring customers realize provable value from the platform.
• Contribute to scalable success initiatives, including playbooks, templates, and enablement content.
• Own and exceed KPIs related to adoption, retention, customer outcomes, and platform usage.

Skills

Audit lifecycle

Workflow configuration

Cross-functional collaboration

Training & enablement

Data curiosity

Job description

Fieldguide is seeking a Senior Customer Success Engineer, Audit, to own adoption, value realization, and workflow excellence for our audit customers. You will work inside Fieldguide’s platform alongside audit teams to help them run audits more efficiently, consistently, and with higher quality.

This hands-on, product-native role is for former audit practitioners and transformation experts. You’ll collaborate with Product, Engineering, Implementation, and Revenue teams to deliver measurable