Remote Senior Account Leader | Client Success & Strategy

Trakstar; Atlanta (GA); A distancia; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Cityview Helicopter Tours is seeking a remote account manager to be the day-to-day liaison between clients and our team, driving client satisfaction and campaign results. You will own communications, track progress, and help shape content strategies to meet client goals.

You should be self-motivated, comfortable working independently, and able to manage your own schedule. Initial training will occur, followed by ongoing client calls, emails, and quarterly performance reports.

Formación

• 2+ years of sales and business development experience.
• Not afraid to run a full desk.
• You have the ability to work independently and set your own goals.
• You're sick of being micromanaged and want more control over your day-to-day.

Responsabilidades

• Client Satisfaction / Retention: You will be the day-to-day contact for our clients, responsible for relaying their feedback to our team of writers and editors. You will be responsible for identifying trending topics inside each client’s industry and applying them to unique client needs. You will be required to create quarterly reports that illustrate the positive results as well as to provide feedback on anything that needs to be improved.
• Continual Campaign Enhancement: This is not a sales position, and you will not be required to upsell; however, you will be required to strengthen these campaigns with a deep understanding of each client’s audience and goals.

Conocimientos

Sales

Business development

Client management

Remote work

Descripción del empleo

Cityview Helicopter Tours is seeking a remote account manager to be the day-to-day liaison between clients and our team, driving client satisfaction and campaign results. You will own communications, track progress, and help shape content strategies to meet client goals.

You should be self-motivated, comfortable working independently, and able to manage your own schedule. Initial training will occur, followed by ongoing client calls, emails, and quarterly performance reports.