Remote Senior Account Associate - Commercial Lines

Insurance Office of America; Asbury Park (NJ); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to provide admin and customer support to the account team, under the guidance of senior staff. The role emphasizes service quality, policy management, and coordination for renewals and new submissions.

The position requires strong communication, organization, and knowledge of insurance brokerage, with potential for professional growth and competitive benefits.

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CISR designation preferred.

Responsibilities

• Direct day-to-day activities of Team Support/Receptionist or Account Associate.
• Track policy expirations and ensure renewals are processed on time.
• Process endorsements, audits, cancellations, reinstatements, invoices, and binders.

Skills

Customer service

Insurance brokerage knowledge

MS Office

Active licensing

CISR preferred

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to provide admin and customer support to the account team, under the guidance of senior staff. The role emphasizes service quality, policy management, and coordination for renewals and new submissions.

The position requires strong communication, organization, and knowledge of insurance brokerage, with potential for professional growth and competitive benefits.