Remote Seasonal Tax Support Pro (Paid Training)

RHODES FINANCIAL SERVICES LLC; Florida; Remote; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid training

Remote work from home

Job summary

TaxSlayer Pro is hiring Seasonal Customer Support Representatives to work remotely from home for the 2026/2027 tax season. Starting pay is $17.00 per hour with paid training and a focus on helping customers navigate their tax filing experience.

As a federal contractor, TaxSlayer emphasizes diversity and an inclusive environment, with flexible evening/weekend availability to handle peak season inquiries.

Qualifications

• High school diploma or equivalent; prior customer support experience preferred.
• Comfortable using customer support software and systems.
• Flexible availability, including evenings, weekends, and holidays.
• Bilingual proficiency in English and Spanish is a plus.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Troubleshoot and resolve customer issues, escalating when necessary.
• Maintain accurate customer records in the support system.
• Collaborate with team members to meet customer needs.
• Meet performance goals for response time, satisfaction, and quality.
• Follow company policies, including privacy and data protection.

Skills

Bilingual English/Spanish

Flexible hours

Education

High School Diploma or equivalent

Tools

Customer support software

Job description

TaxSlayer Pro is hiring Seasonal Customer Support Representatives to work remotely from home for the 2026/2027 tax season. Starting pay is $17.00 per hour with paid training and a focus on helping customers navigate their tax filing experience.

As a federal contractor, TaxSlayer emphasizes diversity and an inclusive environment, with flexible evening/weekend availability to handle peak season inquiries.