Remote Seasonal Customer Service Specialist

Williams--sonoma,-Inc; Virginia (MN); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts up to 40%

Bonuses for top performers

Training and advancement opportunities

Holiday season conversion potential

Job summary

Williams-Sonoma, Inc. is hiring Seasonal Customer Service Representatives to support customers from home. This full-time seasonal role offers remote work opportunities with a starting pay of $15.00 per hour and clear goals to deliver friendly, helpful service.

You’ll handle inquiries by phone, resolve issues with empathy, and follow up to ensure satisfaction. Training is provided and top performers receive recognition bonuses and employee discounts on products.

Qualifications

• 1+ years of customer service experience (retail, call center or hospitality preferred).
• Strong communication skills with ability to de-escalate and resolve issues.
• Problem-solving mindset and reliability in a fast-paced environment.
• Comfort with navigating multiple systems and multitasking.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone.
• Listen actively and resolve issues with clear, accurate solutions.
• Handle escalations professionally and ensure follow-up for satisfaction.
• Approve adjustments or returns within guidelines and provide feedback for process improvements.

Skills

Customer service

Communication

Problem solving

Integrity

Fast-paced work

Tech-savvy

Job description

Williams-Sonoma, Inc. is hiring Seasonal Customer Service Representatives to support customers from home. This full-time seasonal role offers remote work opportunities with a starting pay of $15.00 per hour and clear goals to deliver friendly, helpful service.

You’ll handle inquiries by phone, resolve issues with empathy, and follow up to ensure satisfaction. Training is provided and top performers receive recognition bonuses and employee discounts on products.