Remote Seasonal Customer Support Associate

Williams-Sonoma, Inc.; Salt Lake City (UT); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Seasonal opportunity

Employee discounts up to 40% off most*

Bonuses for top performers

Training and coaching

Early conversion opportunities

Job summary

Williams-Sonoma, Inc. is hiring Seasonal Full-Time Customer Service Representatives to support customers during the holiday season.

This work-from-home role offers remote eligibility across multiple states, flexible scheduling, and the chance to join a trusted retailer with familiar home brands. You will handle orders, questions, and concerns, provide solutions, and have opportunities for potential regular-status roles based on performance and business needs.

Qualifications

• 1+ year of customer service experience preferred (retail, call center, hospitality or related).

Responsibilities

• Serve as the first point of contact for customer inquiries by phone.
• Provide empathetic, accurate resolutions and escalate when needed.
• Handle customer concerns and ensure a positive experience.
• Create a positive customer experience with every interaction.

Job description

Williams-Sonoma, Inc. is hiring Seasonal Full-Time Customer Service Representatives to support customers during the holiday season.

This work-from-home role offers remote eligibility across multiple states, flexible scheduling, and the chance to join a trusted retailer with familiar home brands. You will handle orders, questions, and concerns, provide solutions, and have opportunities for potential regular-status roles based on performance and business needs.