Remote Customer Service Pro - Seasonal Full-Time

Williams--sonoma,-Inc; Salt Lake City (UT); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discounts on products

Training and bonuses

Early conversion opportunities

Job summary

Williams-Sonoma, Inc. is seeking Seasonal Full Time Customer Service Representatives to reply to customer inquiries by phone and help resolve issues with care and speed.

This remote-friendly role offers $15.00/hr, paid training, performance-based bonuses, and generous employee discounts on most products and brands.

Strong communication and problem-solving skills are essential, with 1+ years of customer service experience preferred.

Qualifications

• 1+ years of customer service experience preferred.
• Strong communication skills and de-escalation abilities.
• Problem-solving mindset and reliability under pressure.
• Comfortable working in a fast-paced environment with goals.
• Tech-savvy with ability to navigate several systems.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone.
• Listen to concerns and provide clear, accurate, and empathetic resolutions.
• Handle escalations professionally to ensure smooth resolutions.
• Troubleshoot issues and offer appropriate solutions.
• Follow up with customers to ensure satisfaction.

Skills

Customer service

Communication

De-escalation

Problem solving

Tech-savvy

Adaptability

Multitasking

Tools

CRM systems

Multiple systems

Job description

Williams-Sonoma, Inc. is seeking Seasonal Full Time Customer Service Representatives to reply to customer inquiries by phone and help resolve issues with care and speed.

This remote-friendly role offers $15.00/hr, paid training, performance-based bonuses, and generous employee discounts on most products and brands.

Strong communication and problem-solving skills are essential, with 1+ years of customer service experience preferred.