Remote Seasonal CSR — Growth, Perks, and Impact

Concentrix; Jackson (MS); A distancia; USD 21.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid training days

DailyPay

Referral bonuses

Work-from-home

Diversity & inclusion programs

Descripción de la vacante

Concentrix is seeking a remote Seasonal Customer Service Representative to deliver exceptional support for one of the world’s best-known brands. You’ll work from home, joining a Fortune 500 company with an inclusive culture and broad training resources.

In this role you will handle inbound inquiries, resolve basic tech issues, document information, and suggest additional products or services, all while maintaining a positive, customer-first mindset.

Formación

• 6+ months of customer service experience.
• Open availability to work various shifts.
• A high school diploma or GED.
• A quiet, distraction-free home workspace.
• Proficiency in fast-paced multitasking.
• Willingness to learn new technologies.
• Strong computer navigation skills.
• A desktop or laptop for testing; employer-provided equipment discussed with recruiter.
• High-speed internet (no hotspots) and a smartphone.
• Must reside in the United States with a valid U.S. address.

Responsabilidades

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences with a positive attitude.

Conocimientos

Customer service experience

Open availability

High school diploma or GED

Quiet home workspace

Fast-paced multitasking

Eagerness to learn

Strong computer skills

Testing readiness (PC/internet)

High speed internet

US residency

Descripción del empleo

Concentrix is seeking a remote Seasonal Customer Service Representative to deliver exceptional support for one of the world’s best-known brands. You’ll work from home, joining a Fortune 500 company with an inclusive culture and broad training resources.

In this role you will handle inbound inquiries, resolve basic tech issues, document information, and suggest additional products or services, all while maintaining a positive, customer-first mindset.