Remote Seasonal CSR – Global Brand Support & Growth

Concentrix; Augusta (ME); Teletrabalho; USD 21 000 - 23 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Base pay $15-17/hr

DailyPay

Training & incentives

Referral bonus

Networking groups

Wellness programs

Mentorship

WFH

DEI & sustainability

Company events

Resumo da oferta

Concentrix is seeking a remote Seasonal Customer Service Representative to join the One Concentrix team. You will deliver exceptional customer experiences for a world-renowned brand while supporting a Fortune 500 company with an inclusive culture.

As a remote seasonal agent, you’ll join a global, diverse team and assist customers, resolve basic technical issues, document information, and promote products and services.

Qualificações

• 6+ months of customer service experience.
• Open availability.
• A high school diploma or GED.
• A quiet, distraction-free environment to work from in your home.
• Proficiency in fast-paced multi-tasking.
• Eagerness to learn new technologies.
• Strong computer navigation skills and PC knowledge.
• A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter).
• High Speed internet and a smartphone.
• Must reside in the United States and have a valid U.S. address for residence.

Responsabilidades

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences…with a smile.

Conhecimentos

Customer service

Open availability

HS diploma/GED

Quiet home office

Fast-paced multitasking

Tech proficiency

PC navigation

Home computer provided

High speed internet

US resident

Formação académica

HS diploma or GED

Descrição da oferta de emprego

Concentrix is seeking a remote Seasonal Customer Service Representative to join the One Concentrix team. You will deliver exceptional customer experiences for a world-renowned brand while supporting a Fortune 500 company with an inclusive culture.

As a remote seasonal agent, you’ll join a global, diverse team and assist customers, resolve basic technical issues, document information, and promote products and services.