Remote Seasonal Customer Support Pro — Growth & Training

Concentrix; United States; Remote; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Paid Time Off

Paid Training Days

DailyPay

Performance Incentives

Referral Bonus

Remote Work

DEI Programs

Wellness Programs

Mentorship Programs

Company Celebrations

Networking Groups

Job summary

Concentrix is hiring a remote Seasonal Customer Service Representative to deliver exceptional experiences from home. No travel required; work with a Fortune 500 brand and join a people-first culture.

Training and ongoing support are provided. The role offers an hourly base of $15.00-$17.00, plus incentives; housing benefits vary. This seasonal position emphasizes customer care, problem resolution, and product upsell from a home office.

Qualifications

• 6+ months of customer service experience.
• Open availability.
• A high school diploma or GED.
• A quiet, distraction-free environment to work from in your home.
• Proficiency in fast-paced multi-tasking.
• Eagerness to learn new technologies.
• Strong computer navigation skills and PC knowledge.
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences…with a smile.

Skills

Customer Service

Open Availability

Multitasking

Fast Learner

Education

High School Diploma or GED

Tools

PC Knowledge

Home Internet

Desktop or Laptop

Smartphone

Job description

Concentrix is hiring a remote Seasonal Customer Service Representative to deliver exceptional experiences from home. No travel required; work with a Fortune 500 brand and join a people-first culture.

Training and ongoing support are provided. The role offers an hourly base of $15.00-$17.00, plus incentives; housing benefits vary. This seasonal position emphasizes customer care, problem resolution, and product upsell from a home office.