Remote School Records & Enrollment Coordinator

TrulyHired; Maumee (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Stride, Inc. through Ohio Virtual Academy (OHVA) seeks a School Based Enrollment Coordinator to receive, review, and process student records in a remote setting. You will support enrollment, withdrawals, transfers, and confidential records handling in compliance with FERPA and school policies.

The role requires attention to detail, strong organizational skills, and proficient Microsoft Office use, enabling timely, accurate responses to families and districts while maintaining data integrity.

Qualifications

• High school diploma or equivalent required.
• Minimum of one (1) year of administrative, clerical, records management, or customer service experience.
• Experience working with confidential information and maintaining data accuracy.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Responsibilities

• Monitor and manage incoming requests within the student records submission system.
• Review requests for completeness and accuracy and obtain additional information when needed.
• Process student records requests within established timelines and service-level expectations.
• Prepare, maintain, retrieve, and distribute student records in accordance with FERPA and other applicable regulations.
• Maintain accurate documentation and tracking of all records requests and actions taken.
• Respond professionally and courteously to inquiries from families, districts, school staff, and outside agencies.
• Verify authorization and eligibility of individuals or organizations requesting student information.
• Support enrollment, withdrawal, and transfer processes by coordinating the exchange of student records.
• Scan, index, upload, and organize electronic student documents within designated systems.
• Perform quality assurance checks to ensure the accuracy and completeness of student records.
• Escalate complex records issues or compliance concerns to appropriate leadership.
• Maintain confidentiality and security of student information at all times.
• Assist with records retention, archiving, and destruction procedures in accordance with established policies.
• Generate reports and provide status updates regarding records requests as needed.
• Participate in training and continuous improvement efforts related to records management processes.

Skills

Data entry

Customer service

MS Office

Records management

Education

High school diploma

Tools

Student information systems

Document management

Job description

Stride, Inc. through Ohio Virtual Academy (OHVA) seeks a School Based Enrollment Coordinator to receive, review, and process student records in a remote setting. You will support enrollment, withdrawals, transfers, and confidential records handling in compliance with FERPA and school policies.

The role requires attention to detail, strong organizational skills, and proficient Microsoft Office use, enabling timely, accurate responses to families and districts while maintaining data integrity.