Remote School Enrollment & Records Coordinator

Talanto; Northern (KY); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Ohio Virtual Academy (OHVA), a Stride, Inc. program, seeks a School Based Enrollment Coordinator to manage student records requests through the school's records submission system.

You will ensure timely, accurate handling of records in compliance with FERPA and school policies while collaborating with families, districts, and external agencies. The role supports enrollment, withdrawals, and transfers, working within a remote environment across multiple districts.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of administrative, clerical, records management, or customer service experience.
• Experience working with confidential information and maintaining data accuracy.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Responsibilities

• Monitor and manage incoming requests within the student records submission system.
• Review requests for completeness and accuracy and obtain additional information when needed.
• Process student records requests within established timelines and service-level expectations.
• Prepare, maintain, retrieve, and distribute student records in accordance with FERPA and other applicable regulations.
• Maintain accurate documentation and tracking of all records requests and actions taken.
• Respond professionally and courteously to inquiries from families, districts, school staff, and outside agencies.
• Verify authorization and eligibility of individuals or organizations requesting student information.
• Support enrollment, withdrawal, and transfer processes by coordinating the exchange of student records.
• Scan, index, upload, and organize electronic student documents within designated systems.
• Perform quality assurance checks to ensure the accuracy and completeness of student records.
• Escalate complex records issues or compliance concerns to appropriate leadership.
• Maintain confidentiality and security of student information at all times.
• Assist with records retention, archiving, and destruction procedures in accordance with established policies.
• Generate reports and provide status updates regarding records requests as needed.
• Participate in training and continuous improvement efforts related to records management processes.

Skills

Attention to detail

MS Office proficiency

Written and verbal communication

Independent work

Customer service orientation

Education

High school diploma or equivalent

Tools

Outlook

Excel

Word

Job description

Ohio Virtual Academy (OHVA), a Stride, Inc. program, seeks a School Based Enrollment Coordinator to manage student records requests through the school's records submission system.

You will ensure timely, accurate handling of records in compliance with FERPA and school policies while collaborating with families, districts, and external agencies. The role supports enrollment, withdrawals, and transfers, working within a remote environment across multiple districts.