Remote Scheduling & Client Experience Lead

Lever, Inc.; Sudbury (MA); Remote; USD 25,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and growth opportunities

Training and resources provided

Job summary

Lever, Inc. is seeking a Remote Scheduling & Experience Coordinator to support scheduling, reservations, and client experiences in a fully remote environment. The role emphasizes organization, communication, and administrative support to ensure a seamless client experience.

The ideal candidate is dependable, detail-oriented, and comfortable using digital tools and working independently, with strong written and verbal communication and the ability to manage multiple tasks remotely.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.

Responsibilities

• Coordinate scheduling and reservation requests for clients.
• Assist with organizing service details, timelines, and related arrangements.
• Maintain accurate client records and scheduling information in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general administrative and customer support.
• Follow established processes and workflows.
• Collaborate with internal teams to ensure smooth coordination and service delivery.

Skills

Strong written and verbal comms

Excellent organizational skills

Comfortable using online systems

Multitasking in remote env

Customer service/administrative exp

Tools

CRM systems

Email platforms

Scheduling tools

Job description

Lever, Inc. is seeking a Remote Scheduling & Experience Coordinator to support scheduling, reservations, and client experiences in a fully remote environment. The role emphasizes organization, communication, and administrative support to ensure a seamless client experience.

The ideal candidate is dependable, detail-oriented, and comfortable using digital tools and working independently, with strong written and verbal communication and the ability to manage multiple tasks remotely.