Remote Reservation & Scheduling Specialist

Remote Jobs; New York (NY); Remote; USD 50,000 - 70,000; Full time

Job summary

Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This remote role focuses on accuracy, responsiveness, and professional client communication.

Ideal candidates are organized, autonomous, and comfortable using online systems, email, and basic digital tools to maintain client records, coordinate bookings across service categories, and review

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems, email, and basic digital tools.
• Ability to manage multiple tasks while meeting deadlines.
• Customer service or administrative support experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with reservation and scheduling requests submitted by clients.
• Support booking coordination across various service categories, including accommodations and related services.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, or messaging platforms.
• Provide general customer service support and follow established processes.
• Review confirmations and documentation for accuracy and completeness.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Communication

Attention to detail

Online systems

Task management

Customer service experience

Remote work readiness

Job description

Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This remote role focuses on accuracy, responsiveness, and professional client communication.

Ideal candidates are organized, autonomous, and comfortable using online systems, email, and basic digital tools to maintain client records, coordinate bookings across service categories, and review