Remote SAP Support Specialist - Secret Clearance

Tripoint Solutions LLC; Springfield (IL); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

FSA & HSA

Life and Disability insurance

11 paid holidays

401(k) Retirement Plan

Professional Development Reimbursement

Transit, parking, and cell phone reimb

Job summary

Tripoint Solutions LLC is seeking an Entry Level SAP Support Specialist to join our IT support team. The role provides first-line assistance to SAP end users and requires strong communication, IT systems experience, and proficiency in Microsoft Office.

An active Secret Clearance is required for this position, with remote work eligible for selected states. You will support SAP modules, user access, and system configurations while ensuring timely issue resolution and customer service.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• SAP certification in relevant modules (e.g., FI, MM, SD).
• Proven experience supporting SAP ERP systems in a professional environment.
• Experience with SAP S/4HANA migration or implementation projects.

Responsibilities

• Provide day-to-day SAP ERP support and troubleshooting for end users.
• Assist with SAP User Management (SAP UM) activities and access control.
• Collaborate with stakeholders to translate requirements into configurations.
• Document system changes and maintain knowledge resources.
• Participate in testing and deployment of SAP updates.
• Support integration and deployment of new SAP functionalities.

Skills

Strong communication

Experience with IT systems

Microsoft Office proficiency

Education

Bachelor’s degree in IT, CS or related field

SAP Certification

Tools

SAP ERP

SAP S/4HANA migration

Job description

Tripoint Solutions LLC is seeking an Entry Level SAP Support Specialist to join our IT support team. The role provides first-line assistance to SAP end users and requires strong communication, IT systems experience, and proficiency in Microsoft Office.

An active Secret Clearance is required for this position, with remote work eligible for selected states. You will support SAP modules, user access, and system configurations while ensuring timely issue resolution and customer service.