Remote SAP SD/LE/SCM Analyst

ZWILLING J.A. Henckels LLC; Clifton (TX); Remote; USD 160,000 - 170,000; Full time

Job summary

ZWILLING J.A. Henckels LLC seeks an experienced SAP SD/LE/SCM Analyst to deliver expert functional support, design scalable solutions, and lead enhancements across order-to-cash and logistics processes.

This role partners with Sales, Logistics, Warehouse, and Finance to drive process improvements and system integrations. The ideal candidate has consulting-level SAP experience, strong analytical and communication skills, and a track record of delivering SAP solutions in retail or distribution

Qualifications

• Bachelor’s degree in CS/IS or related field.
• 5+ years of SAP SD/LE/SCM consulting experience.
• Retail industry knowledge.
• Expertise in SD/LE/SCM configuration (pricing, outputs, partner determination, delivery processing, shipping, and billing).
• Experience with IDocs, EDI, APIs and SAP integrations.
• Ability to lead functional design, configuration, testing, and deployment.
• Strong analytical, communication, and problem-solving skills.

Responsibilities

• Provide expert SAP SD/LE/SCM consulting from requirements gathering to solution design.
• Configure SD/LE/SCM components such as pricing, order management, delivery processing, billing, ATP, shipping, transportation, and returns.
• Develop and maintain functional specifications for RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Lead testing efforts including unit testing, integration testing, and user acceptance testing.
• Support SAP integration with external systems (e.g., warehouse/3PL, EDI, APIs) and internal applications.
• Analyze system performance and user feedback to identify opportunities to improve processes and SAP functionality.
• Generate and monitor regular reports to ensure reliability, security, and efficiency of SAP applications.
• Troubleshoot complex issues related to order-to-cash and logistics processes.
• Monitor IDoc processing, pricing issues, availability checks, shipment/transportation errors, and billing discrepancies.
• Provide day-to-day support for end users, including issue resolution, training, and process guidance.
• Maintain documentation for configuration, processes, and functional specifications.
• Serve as trusted advisor to Sales, Customer Service, Logistics, Warehouse, and Finance teams.
• Translate business needs into SAP solutions that improve efficiency, accuracy, and visibility.
• Recommend process improvements and system enhancements aligned with best practices.
• Communicate complex technical concepts in clear, business-focused language.
• Lead and participate in SAP projects such as new functionality rollouts and upgrades.
• Support cross-functional efforts in pricing optimization, transportation improvements, warehouse automation, and customer experience initiatives.
• Collaborate with development teams on enhancements, integrations, and customizations to ensure alignment with business objectives.

Skills

Analytical skills

Communication skills

Problem-solving

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

SAP SD/LE/SCM

IDocs

EDI

APIs

SAP integration technologies

S/4HANA & Fiori

Job description

ZWILLING J.A. Henckels LLC seeks an experienced SAP SD/LE/SCM Analyst to deliver expert functional support, design scalable solutions, and lead enhancements across order-to-cash and logistics processes.

This role partners with Sales, Logistics, Warehouse, and Finance to drive process improvements and system integrations. The ideal candidate has consulting-level SAP experience, strong analytical and communication skills, and a track record of delivering SAP solutions in retail or distribution