Remote Salesforce Product Owner & Strategy Lead

Cencora, Inc.; Harrisburg (Dauphin County); On-site; USD 120,000 - 160,000; Full time

Job summary

Cencora, Inc. is seeking a Salesforce Product Owner/Strategist to join the USPAH Customer Strategy & Enablement team in the United States.

You will translate business needs into Salesforce solutions and partner with IT to deliver impactful technology outcomes that support commercial and customer operations. The role emphasizes the 'what' over the 'how', focusing on strategic alignment, opportunity identification, and value realization across Salesforce and related tools.

Qualifications

• Bachelor's degree in business, engineering, computer science or related field, or equivalent experience.
• 6+ years of progressively responsible Salesforce product management, strategy, operations, or related field.
• Salesforce certifications preferred (Administrator, Sales/Service Cloud, or similar).
• Experience with agile/scrum methodologies and related certifications are a plus.
• Proficiency with multiple Salesforce Clouds and functionalities (Sales, Service, Experience, CPQ, Marketing, etc.).
• Ability to translate business needs into Salesforce solutions and drive adoption.

Responsibilities

• Align Salesforce solutions with strategic goals and business objectives.
• Identify opportunities to leverage Salesforce to improve processes and customer experience.
• Design high-level solutions focusing on the 'what' of Salesforce implementation.
• Engage stakeholders across business, IT, and leadership to convey the strategic vision.
• Guide change management, user adoption, and training related to Salesforce initiatives.
• Contribute to Salesforce roadmaps and value realization.
• Evaluate performance, financial outcomes, and customer feedback to guide actions.

Skills

Strategic Thinking

Business Analysis

Communication Skills

Problem-Solving

Salesforce Platform Knowledge

Change Management

User Experience

Education

Bachelor's degree in business/engineering/CS

Tools

Visio

Diagramming tools (draw.io/diagrams.net)

Job description

Cencora, Inc. is seeking a Salesforce Product Owner/Strategist to join the USPAH Customer Strategy & Enablement team in the United States.

You will translate business needs into Salesforce solutions and partner with IT to deliver impactful technology outcomes that support commercial and customer operations. The role emphasizes the 'what' over the 'how', focusing on strategic alignment, opportunity identification, and value realization across Salesforce and related tools.