Salesforce Product Strategy Lead

Cencora, Inc.; United (PA); On-site; USD 90,000 - 130,000; Full time

Job summary

Cencora, Inc. is seeking a Salesforce Product Owner/Strategist to join the USPAH Customer Strategy & Enablement team. You will represent business needs to IT to deliver Salesforce-based solutions that support commercial and customer operations goals.

The role emphasizes the 'what' of Salesforce implementation with a business-focused perspective, guiding roadmaps, and maximizing value realization.

Qualifications

• Bachelor's degree required or equivalent experience.
• 6+ years in Salesforce product management, strategy, operations, lifecycle management, or related fields.
• Salesforce certifications preferred (Admin, Sales/Service Cloud, etc.).
• Agile/scrum certifications are a plus.
• Experience with multiple Salesforce Clouds and functionalities (Sales, Service, Experience, CPQ, Marketing).

Responsibilities

• Align Salesforce solutions with business goals and objectives.
• Identify opportunities to improve processes, customer experience, or KPIs using Salesforce.
• Develop high-level solution designs focusing on the 'what' over the 'how'.
• Engage stakeholders across business, IT, and leadership to shape strategic vision.
• Lead change management, user adoption, and training for Salesforce projects.
• Contribute to Salesforce roadmaps that align with business strategy.
• Ensure investments deliver tangible business value.

Skills

Strategic Thinking

Business Analysis

Communication

Problem Solving

Salesforce Knowledge

Change Management

User Experience

Education

Bachelor's degree in business, marketing, engineering, CS, economics or related field

Tools

Visio / diagrams.net / Lucidchart

Job description

Cencora, Inc. is seeking a Salesforce Product Owner/Strategist to join the USPAH Customer Strategy & Enablement team. You will represent business needs to IT to deliver Salesforce-based solutions that support commercial and customer operations goals.

The role emphasizes the 'what' of Salesforce implementation with a business-focused perspective, guiding roadmaps, and maximizing value realization.