Remote Salesforce Implementation Director (LATAM Leader)

Remote Talent LATAM; United States; Remote; USD 41,000 - 49,000; Full time

Benefits offered by this job

Remote work

PTO 10 days/year

Independent Contractor

Job summary

Remote Talent LATAM is seeking a Director of Salesforce Implementation to lead a high-performing, cross-functional team across locations. You will ensure accurate scoping, effective execution, timely delivery, and alignment with client expectations and quality standards.

The role requires 7+ years of Salesforce implementation experience and 3+ years leading distributed teams, with strong knowledge of Sales Cloud, Service Cloud, and Marketing Cloud. 100% remote work is offered.

Qualifications

• 7+ years of Salesforce implementation experience (consulting or client-side).
• 3+ years leading technical or consulting teams, preferably remote or geographically distributed.
• Strong knowledge of Salesforce products: Sales Cloud, Service Cloud, Marketing Cloud (MCAE & MCE).
• Proven ability to manage multiple simultaneous projects and large-scale client engagements.
• Experience with resource planning, time tracking, utilization reporting, and delivery KPIs.
• Strong communication, leadership, and conflict-resolution skills.

Responsibilities

• Oversee a cross-functional Salesforce implementation team across multiple locations.
• Ensure projects are scoped accurately, executed effectively, and delivered on time.
• Lead consultants, developers, admins, and solution architects while meeting client expectations and quality standards.
• Optimize team processes and management of escalations to drive customer satisfaction.
• Monitor delivery KPIs and resource utilization to improve outcomes.

Skills

Salesforce

Team leadership

Client management

Communication

Strategic planning

Cross-functional

Tools

Asana

Monday

Wrike

Job description

Remote Talent LATAM is seeking a Director of Salesforce Implementation to lead a high-performing, cross-functional team across locations. You will ensure accurate scoping, effective execution, timely delivery, and alignment with client expectations and quality standards.

The role requires 7+ years of Salesforce implementation experience and 3+ years leading distributed teams, with strong knowledge of Sales Cloud, Service Cloud, and Marketing Cloud. 100% remote work is offered.