Remote Sales Support Specialist

RESA Power, LLC; North Canton (OH); Remote; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Anniversary bonuses

401k matching

Paid time off

Job summary

RESA Power, LLC is seeking a Sales Support Coordinator to develop and maintain relationships with existing clients in the electrical distribution field. You will handle customer inquiries via phone and email, process quotes and orders, and collaborate with internal teams to ensure accuracy and efficiency.

The role emphasizes a sense of urgency, customer focus, and upselling opportunities to boost order profitability.

Qualifications

• Associate degree or related experience required.
• Experience in electrical industry and B2B sales support desired.
• Strong verbal and written communication skills required.
• Ability to handle multiple projects with minimal supervision.
• Customer-focused with proven service skills.

Responsibilities

• Develop and maintain relationships with electrical contractors, distributors, end users and utilities.
• Assist with quotes, order entry, and follow-ups to drive profitability.
• Coordinate with internal departments to process transactions accurately and efficiently.
• Attend/support customer events and trade shows as directed.
• Create reports and provide customer-focused resolutions.

Skills

Sales support

Customer service

Verbal & written communication

Multitasking

Relationship building

Time management

Education

Associate degree or equivalent experience

Tools

Microsoft Dynamics GP

Job description

RESA Power, LLC is seeking a Sales Support Coordinator to develop and maintain relationships with existing clients in the electrical distribution field. You will handle customer inquiries via phone and email, process quotes and orders, and collaborate with internal teams to ensure accuracy and efficiency.

The role emphasizes a sense of urgency, customer focus, and upselling opportunities to boost order profitability.