Remote Sales Support Specialist

ICU Medical Inc; Indianapolis (IN); Remote; USD 45,000 - 60,000; Full time

Job summary

ICU Medical Inc. is seeking a Sales Support Representative to assist the Sales organization, serving as the key liaison to customers and supporting the sales cycle from inquiry through close.

You will help maintain relationships, provide product information and samples, and coordinate with distributors to deliver quotes and solutions. The role emphasizes problem solving, strong product knowledge, and communication skills in a remote work setting with limited travel, reporting up to Sales

Qualifications

• Excellent verbal and written communication skills.
• Excellent organizational and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Point of contact for assigned Sales Reps and Region Managers.
• Primary sales contact for Alternate Site customer base.
• Assist in the sales cycle from initial inquiry to close of business.
• Maintain and enhance relationship with existing customer base in collaboration with Sales team.
• Point of contact for inbound inquiries, providing prospect with product information, marketing materials and samples.
• Work directly with authorized Distributor's Inside Sales Departments to provide product solutions and price quotes.
• Generate new sales opportunities from phone & email inquiries.
• Provide technical support and maintain a strong level of product & competitor knowledge.
• Direct communication with distributor, distributor reps and end users for maximum sales efficiency.

Skills

Communication

Organization

Multitasking

Detail-oriented

Education

High School diploma

College degree preferred

Tools

Excel

Outlook

Job description

ICU Medical Inc. is seeking a Sales Support Representative to assist the Sales organization, serving as the key liaison to customers and supporting the sales cycle from inquiry through close.

You will help maintain relationships, provide product information and samples, and coordinate with distributors to deliver quotes and solutions. The role emphasizes problem solving, strong product knowledge, and communication skills in a remote work setting with limited travel, reporting up to Sales