Remote Sales Support Specialist – Medical Devices

ICU Medical Inc; Lansing (MI); Remote; USD 42,000 - 62,000; Full time

Job summary

ICU Medical Inc. is seeking a remote Sales Support Representative to back the Sales team and act as the primary liaison for existing customers. You will support inquiries, provide product information, quotes, and samples, and collaborate with distributor inside sales departments to drive opportunities.

The role emphasizes problem solving, strong communication, and providing excellent customer experiences across the sales cycle. Remote work is allowed in most states with travel under 5%.

Qualifications

• Must be at least 18 years old.
• High School diploma required; college degree preferred.
• 2+ years of sales experience, preferably in medical devices.

Responsibilities

• Serve as point of contact for assigned Sales Reps and Region Managers.
• Assist in the sales cycle from inquiry to close of business.
• Provide product information, marketing materials, and samples to prospects.
• Generate new sales opportunities from phone and email inquiries.
• Provide technical product knowledge and pricing quotes with distributors.

Skills

Verbal communication

Written communication

Organization

Multitasking

Attention to detail

Excel

Word

Outlook

Education

High School diploma

College degree preferred

Tools

Excel

Word

Outlook

Job description

ICU Medical Inc. is seeking a remote Sales Support Representative to back the Sales team and act as the primary liaison for existing customers. You will support inquiries, provide product information, quotes, and samples, and collaborate with distributor inside sales departments to drive opportunities.

The role emphasizes problem solving, strong communication, and providing excellent customer experiences across the sales cycle. Remote work is allowed in most states with travel under 5%.