Remote Sales Process Specialist – Projects & CRM

Ebro Electronic GmbH; Tualatin (OR); On-site; USD 65,400 - 80,000; Full time

Job summary

Xylem is seeking a Sales Process Specialist to support and improve sales and commercial processes, driving growth, consistency and a strong customer experience. The role focuses on leading and strengthening the order entry process for project-based sales to ensure accurate, timely orders aligned with terms and contractual requirements.

This position collaborates with sales, project teams, finance, operations and customer service to enhance processes across proposal coordination, forecasting,

Qualifications

• Bachelor’s degree in Business, Marketing or related field or equivalent experience.
• Strong analytical skills with the ability to interpret complex data.
• Proficiency in sales tools and software (e.g., Salesforce, CRM systems).

Responsibilities

• Validates & optimizes sales lead programs and campaigns.
• Coordinate and improve proposal support, pricing workflow, contract review, forecasting, reporting, and order execution.
• Facilitates new customer setup and gathers forms for sales or account retention (e.g. W9, COIs).
• Collaborates with sales, finance, operations and customer service to resolve order issues.
• Maintains CRM data accuracy and runs periodic reports.
• Reviews and tracks job packages and RMA requests.

Skills

Sales process improvement

SalesForce / CRM proficiency

Analytical skills

Communication skills

Cross-functional collaboration

Market research & competitive analysis

Education

Bachelor’s degree in Business/Marketing or related field

Tools

Salesforce CRM

CRM systems

Job description

Xylem is seeking a Sales Process Specialist to support and improve sales and commercial processes, driving growth, consistency and a strong customer experience. The role focuses on leading and strengthening the order entry process for project-based sales to ensure accurate, timely orders aligned with terms and contractual requirements.

This position collaborates with sales, project teams, finance, operations and customer service to enhance processes across proposal coordination, forecasting,