Remote Sales Ops Strategist

Cognizant; Lincoln (NE); Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Holidays

PTO

Job summary

Cognizant is seeking a Sales Operations Specialist for a remote role open to qualified applicants nationwide in the United States. You will partner with the sales team to own data infrastructure, reporting, CRM integrity, and SOP governance, translating strategy into documented processes.

The role emphasizes building dashboards, improving workflows, and driving operational efficiency with Excel, Salesforce, and automation tools.

Qualifications

• 3+ years of experience in Sales Operations, Revenue Operations, or a closely related field.
• Deep understanding of sales processes, pipeline management, and CRM best practices.
• Exceptional analytical and problem-solving skills; able to translate data into clear, actionable recommendations.
• Experience owning and managing SOPs — creating, maintaining, versioning, and communicating procedural documentation across teams.
• Proven ability to manage competing priorities and adapt quickly in a fast-moving, evolving environment.
• Advanced proficiency in Microsoft Excel: pivot tables, XLOOKUP/VLOOKUP, dynamic charts, Power Query, and macro development.
• Demonstrated track record of identifying process gaps and driving operational improvements with measurable outcomes.
• Familiarity with automation tools or a strong appetite to learn (e.g., Excel macros, Salesforce workflows, Power Automate).
• Experience with project management tools and cross-functional collaboration.
• Outstanding written and verbal communication skills; able to present findings and recommendations to senior stakeholders.
• Salesforce experience strongly preferred; admin-level knowledge a plus.

Responsibilities

• Serve as the operational backbone of the sales team — owning data integrity, CRM hygiene, and the systems and tools that keep the revenue pipeline running smoothly.
• Process and close signed contracts in Salesforce; partner with Operations to communicate net-new business and upsells, ensuring a seamless handoff to the implementation team.
• Design, build, and maintain sales performance reporting and dashboards — delivering actionable insights on pipeline health, quota attainment, and key revenue metrics.
• Manage and govern the SOP repository, ensuring all documentation is current, version-controlled, and accessible; proactively communicate procedural changes to relevant stakeholders.
• Adapt to and operationalize evolving business processes, translating strategy and leadership direction into updated, clearly documented procedures.
• Identify referenceable client accounts upon request to support active sales cycles and go-to-market initiatives.
• Own daily and recurring reporting assignments with consistency and accuracy; surface trends, anomalies, and risks to sales leadership proactively.
• Maintain an organized, structured filing and records system for all sales operations documentation.

Skills

Sales Operations

CRM best practices

Advanced Excel

Data analytics

Project management

Communication

Tools

Salesforce

Excel

Power Automate

Power BI

Job description

Cognizant is seeking a Sales Operations Specialist for a remote role open to qualified applicants nationwide in the United States. You will partner with the sales team to own data infrastructure, reporting, CRM integrity, and SOP governance, translating strategy into documented processes.

The role emphasizes building dashboards, improving workflows, and driving operational efficiency with Excel, Salesforce, and automation tools.