Remote Sales Operations Specialist (NW)

GuidePoint Security; San Francisco (CA); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Remote work

Group medical insurance

Group dental insurance

12 holidays + flexible time off

Phone and internet allowance

Retirement plan eligibility

Job summary

GuidePoint Security is seeking a Sales Operations Specialist to support regional partners and account executives by generating quotes, managing Salesforce opportunities, and coordinating with vendors and customers.

The role emphasizes fast-paced interaction with internal teams, handling quotes, orders, and forecasting, while aiding marketing event planning and regional pipeline analysis. Strong CRM, Excel, and communication skills are essential.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• 3+ years in a customer service or sales-support role.
• Experience with CRM software required.
• Proficient with Microsoft Office and internet navigation.
• Strong written and verbal communication skills.

Responsibilities

• Use Salesforce.com to generate quotes, track opportunities and process orders.
• Promptly respond to internal and external inquiries.
• Suggest creative pricing and payment solutions balancing customer need and pricing policies.
• Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives.
• Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings.
• Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
• Leverage resources and relationships to bring value to customers.
• Work with Account Executives, Accounting and Contracts to process and track orders.

Skills

CRM software

Microsoft Office

Communication skills

Sales support

Detail-oriented

Education

High School Diploma or GED

Associate Degree

Tools

Salesforce.com

Job description

GuidePoint Security is seeking a Sales Operations Specialist to support regional partners and account executives by generating quotes, managing Salesforce opportunities, and coordinating with vendors and customers.

The role emphasizes fast-paced interaction with internal teams, handling quotes, orders, and forecasting, while aiding marketing event planning and regional pipeline analysis. Strong CRM, Excel, and communication skills are essential.