Remote Sales Operations Specialist – Northwest

GuidePoint Security, LLC; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Remote workforce

Group Medical Insurance

Group Dental Insurance

Flexible Time Off

Mobile phone allowance

Retirement plan

Pet Benefit

Job summary

GuidePoint Security, LLC is seeking a Sales Operations Specialist to support regional partners and Account Executives. You will generate quotes, manage Salesforce opportunities, and interact with manufacturers, vendors, and customers in a fast-paced environment.

You will coordinate marketing events regionally, assist with forecasting, and help optimize pricing strategies while maintaining strong relationships with vendors. A flexible schedule and travel up to 15% may be involved.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• 3+ years in a customer service/sales support role.
• CRM software experience required.
• Intermediate Microsoft Office and Internet navigation skills.
• Self-motivated, detail-oriented, organized, and a strong team player.
• Positive, results-driven, adaptable to ambiguity, and open to feedback.
• Solid math skills for margins, discounts, and percentages.
• Good judgment to benefit GuidePoint Security.
• Strong written and verbal communication skills.
• Willingness to learn and use AI-enabled tools.
• Ability to work a flexible schedule.

Responsibilities

• Use Salesforce.com to generate quotes, track opportunities and process orders.
• Promptly respond to internal and external inquiries.
• Suggest creative pricing and payment solutions balancing customer need and policies.
• Serve as a liaison between customers, vendors, and outside Sales Executives.
• Develop and retain product and industry knowledge, vendor resources, and service offerings.
• Maintain relationships with GuidePoint key vendors and customers.
• Attend regional forecast calls and analyze pipeline for forecast accuracy.
• Leverage resources to bring value to customers.
• Coordinate with Accounting and Contracts to process and track orders.
• Collaborate with GuidePoint teams to streamline processes and deliverables.

Skills

CRM software

Microsoft Office

Customer service

Sales support

Forecasting

Communication

Attention to detail

Team player

AI tools willingness

Education

High School Diploma or GED

Associate Degree preferred

Two-year college/technical school

Tools

Salesforce.com

Job description

GuidePoint Security, LLC is seeking a Sales Operations Specialist to support regional partners and Account Executives. You will generate quotes, manage Salesforce opportunities, and interact with manufacturers, vendors, and customers in a fast-paced environment.

You will coordinate marketing events regionally, assist with forecasting, and help optimize pricing strategies while maintaining strong relationships with vendors. A flexible schedule and travel up to 15% may be involved.