Remote Sales Operations Manager, Implementation

Motive; California (MO); Hybrid; CAD 111,000 - 139,000; Full time

Benefits offered by this job

Health benefits

Pharmacy benefits

Optical benefits

Dental benefits

Paid time off

Sick time off

Disability insurance

Life insurance

401k

Job summary

Motive in Canada is seeking a Sales Operations Manager, Implementation, to act as the central operator for the Services organization, overseeing implementation, installation and customer education workflows and partnering with Sales, Support and Product to scale operations. You will build Salesforce reports and dashboards, forecast with Sales leadership, and drive AI-enabled process improvements.

The ideal candidate has 3+ years Revenue Operations in a high-growth SaaS, strong data skills, and

Qualifications

• 3+ years of Field Sales/Revenue Operations experience at a high-growth SaaS company in Mid-Market or Enterprise.
• Exceptional spreadsheet and data management skills to structure analyses and drive decisions.
• Experience building Salesforce reports and dashboards and SFDC integration knowledge.
• Experience partnering with Sales Leadership on forecasting, territory alignment, ROE, QBRs.
• Experience identifying and leveraging AI-driven tools to enhance sales ops.
• Self-starter who can own projects with minimal guidance.
• Ability to prioritize workload in a fast-changing, hyper-growth environment.
• Strong written and verbal communication skills.

Responsibilities

• Pinpoint drivers of services performance and lead initiatives to improve the new customer experience and team efficiency.
• Partner with cross functional teams to scope and execute strategic projects to reduce workflow friction and inefficiencies for the Services organization.
• Manage weekly and monthly business processes, escalating deviations from goals and expectations.
• Be the connective tissue between Services and the rest of the business.
• Ad-hoc reporting requests through Salesforce and other platforms.
• Become a trusted advisor for sales leadership, offering an operational lens on how to tackle business problems at scale.

Skills

Revenue Operations

Sales Forecasting

Data Analysis

Cross-functional Collaboration

Salesforce Reports

Salesforce Dashboards

Tools

Salesforce

Dashboarding

Job description

Motive in Canada is seeking a Sales Operations Manager, Implementation, to act as the central operator for the Services organization, overseeing implementation, installation and customer education workflows and partnering with Sales, Support and Product to scale operations. You will build Salesforce reports and dashboards, forecast with Sales leadership, and drive AI-enabled process improvements.

The ideal candidate has 3+ years Revenue Operations in a high-growth SaaS, strong data skills, and