Sales Ops & CRM Data Governance Specialist

SHI International Corp.; New Jersey; On-site; USD 70,000 - 100,000; Full time

Job summary

SHI International Corp. is seeking a Sales Operations Specialist to streamline CRM administration, data governance, intake management, and forecasting across SOS and SHI Canada.

You will support reporting, dashboards, and cross‑functional initiatives under the Senior Manager, Sales Operations. This role emphasizes data quality, process compliance, and clear communication with SOS, Customer Success, Partner Sales, and Canada teams.

Qualifications

• Bachelor's degree in business or related field.
• 1–3 years in Sales Operations or related support functions.
• Experience supporting CRM systems and prospecting tools.
• Ability to travel up to 10%.

Responsibilities

• CRM administration for SOS and Canada teams, including ownership updates and access control.
• Data hygiene, accuracy, and alignment with requirements.
• Forecasting support and dashboard maintenance.
• Intake form management and resource coordination.
• Produce structured reporting and governance documentation.
• Coordinate across SOS, Customer Success, Partner Sales, and Canada teams.

Skills

CRM administration

Data governance

Forecasting

Reporting

Intake management

Cross-functional collaboration

Data quality

Attention to detail

Time management

Communication

Multi-tasking

Problem-solving

Education

Bachelor's degree in Business Administration / related field

Tools

Microsoft Dynamics CRM

ZoomInfo

LinkedIn Sales Navigator

Power BI

Excel

Job description

SHI International Corp. is seeking a Sales Operations Specialist to streamline CRM administration, data governance, intake management, and forecasting across SOS and SHI Canada.

You will support reporting, dashboards, and cross‑functional initiatives under the Senior Manager, Sales Operations. This role emphasizes data quality, process compliance, and clear communication with SOS, Customer Success, Partner Sales, and Canada teams.