Sales Operations Manager

Motive; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Motive seeks a Sales Strategy & Operations Manager to shape and execute strategic initiatives that improve sales performance in Motive’s SMB Business. You will translate priorities into actionable plans, provide rigorous analysis and recommendations, and serve as a trusted advisor to sales leadership and cross-functional partners.

This role is ideal for a strategic, analytical, and execution-oriented operator who can navigate complex business questions, identify opportunities for improvement,

Qualifications

• Strong analytical skills and ability to synthesize complex data into practical recommendations.
• Experience in sales strategy, sales operations, business operations, consulting, finance, or related analytical function.
• Expert with SQL, Google Sheets / Excel and Salesforce.
• Ability to build consensus across teams and communicate recommendations effectively to senior stakeholders.
• Proficient in AI tools (LLMs, Agents, Apps Script, N8N) to maximize efficiency and accuracy of daily work.

Responsibilities

• Shape and execute strategic initiatives to improve SMB sales performance.
• Translate business priorities into actionable plans and advise sales leadership and cross-functional partners.
• Own day-to-day operating rhythm for the business and ensure rigorous reporting.
• Lead cross-functional projects with Sales, Systems, BI, Finance, and Marketing.
• Analyze sales performance, pipeline, capacity, and trends to identify opportunities and risks.
• Improve sales processes, operating rhythms, reporting, and planning mechanisms.
• Drive solutions from insight through implementation across the organization.

Skills

Strategic thinking

Analytical thinking

Cross-functional collaboration

Decision-making

Tools

SQL

Salesforce

Google Sheets

Excel

Job description

• As a Sales Strategy & Operations Manager, you will help shape and execute strategic initiatives that improve sales performance in Motive’s SMB Business
• You will translate business priorities into actionable plans, provide rigorous analysis and recommendations, and serve as a trusted advisor to sales leadership and cross-functional partners
• This role is ideal for a strategic, analytical, and execution-oriented operator who can navigate complex business questions, identify opportunities for improvement, and drive solutions from insight through implementation
• This role will bring a data driven perspective to forecasting, pipeline generation and management, and other sales metrics
• You will have the opportunity to influence departmental objectives and advance the effectiveness of Motive’s go-to-market organization
• Serve as the primary sales operations business partner to the SMB New Logo and Account Management Organization
• Own the day-to-day operating rhythm for the business, bringing exceptional attention to detail and operational rigor to reporting and recurring business review cadences
• Develop and execute strategic initiatives that support sales growth, productivity, and operational effectiveness
• Analyze sales performance, pipeline, capacity, and business trends to identify opportunities and risks
• Improve sales processes, operating rhythms, reporting, and planning mechanisms
• Lead cross-functional projects involving Sales, Systems, Business Intelligence, Finance, and Marketing
• Translate complex data and business problems into clear priorities that inform leadership decision-making and drive measurable outcomes

Demonstrated experience leading projects with diverse scope and driving initiatives from planning through executionStrong analytical skills with the ability to synthesize complex data and develop practical recommendationsExperience in sales strategy, sales operations, business operations, consulting, finance, or a related analytical functionExpert with SQL, Google Sheets / Excel and SalesforceAbility to build consensus across teams and communicate recommendations effectively to senior stakeholdersProficient in AI tools (LLMs, Agents, Apps Script, N8N) to maximize efficiency and accuracy of daily workSound judgment, strong ownership, and an ability to prioritize work in a fast-paced environment