Remote Sales Analytics Lead for Retention & Growth

DISHER; United States; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

DISHER is partnered with a rapidly evolving tech-enabled services firm seeking a Sales Operations Analyst to own and automate customer analytics that drive retention and customer value. You will collaborate with Account Managers, Customer Success, and executives to translate data into trusted decisions.

Ideal candidates bring 8+ years in BI/analytics, proficiency in Power BI or Tableau, and experience with CRM data structures (HubSpot, Salesforce, Pipedrive).

Qualifications

• 8+ years as BI/Analytics professional or similar
• Experience building dashboards that drive action
• Strong knowledge of Power BI or Tableau
• CRM data structures experience (HubSpot, Salesforce, Pipedrive)
• Familiarity with ERP/WMS data sources and data quality concepts

Responsabilités

• Build and own customer analytics to drive Net Revenue Retention and customer success outcomes
• Translate complex data into actionable insights for Account Managers, CSMs, and executives
• Develop health, retention, churn, and renewal analytics and dashboards
• Create AI-assisted analytics and self-service prompts for users
• Document data definitions and standardize reporting across teams

Connaissances

Power BI

Tableau

Python

CRM data handling

Data storytelling

Outils

ERP/WMS systems

HubSpot

Salesforce

Pipedrive

Description du poste

DISHER is partnered with a rapidly evolving tech-enabled services firm seeking a Sales Operations Analyst to own and automate customer analytics that drive retention and customer value. You will collaborate with Account Managers, Customer Success, and executives to translate data into trusted decisions.

Ideal candidates bring 8+ years in BI/analytics, proficiency in Power BI or Tableau, and experience with CRM data structures (HubSpot, Salesforce, Pipedrive).