Sales Analytics & Customer Growth Strategist

DISHER; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

DISHER is partnering with an organization evolving from logistics to a technology-enabled services company. The Sales Operations Analyst will build and own customer analytics that drive Net Revenue Retention and customer success outcomes.

You will translate complex customer data into actionable insights for Account Managers, CSMs, and executives. You will report to the Vice President, Customer Operations and work with customer-facing teams to validate impact and iterate toward trusted insights

Qualifications

• 8+ years as a BI Analyst, Data Analyst, or Analytics Specialist.
• Proven ability to build dashboards that drive action, not just visuals.
• Experience with logistics, supply chain, or e-commerce fulfillment is preferred.
• Strong communication and stakeholder management skills.

Responsibilities

• Build and own customer analytics that drive Net Revenue Retention.
• Develop churn propensity models and renewal dashboards.
• Automate weekly health and expansion reports for executives.
• Collaborate with Account Managers, CSMs, and IT to deliver insights.

Skills

Power BI

Tableau

SQL

Data Modeling

Python

Analytics Strategy

Dashboard storytelling

CRM data

Tools

Power BI

Tableau

Job description

DISHER is partnering with an organization evolving from logistics to a technology-enabled services company. The Sales Operations Analyst will build and own customer analytics that drive Net Revenue Retention and customer success outcomes.

You will translate complex customer data into actionable insights for Account Managers, CSMs, and executives. You will report to the Vice President, Customer Operations and work with customer-facing teams to validate impact and iterate toward trusted insights