Sales Analytics Lead: Retention & Growth Insights

DISHER

Oregon

Hybrid

USD 120,000 - 160,000

Full time

9 days ago

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Job summary

DISHER is partnering with an organization evolving from logistics into tech-enabled services. The role focuses on building and owning customer analytics to improve Net Revenue Retention and customer success outcomes.

You will translate complex data into actionable insights for Account Managers, CSMs, and executives, and work with cross-functional teams to drive retention and growth. Key responsibilities include creating health dashboards, churn propensity models, renewal dashboards, and

Qualifications

8+ years as a BI Analyst, Data Analyst, or Analytics Specialist (Power BI preferred).
Experience in logistics, supply chain, distribution, or e-commerce fulfillment is strongly preferred.
Proven track record of building dashboards that tell stories and drive action.

Responsibilities

Build and own customer analytics that drive Net Revenue Retention and customer outcomes.
Translate complex data into actionable insights for Account Managers, CSMs, and executives.
Develop dashboards and automated reports to support renewal and expansion decisions.
Lead AI adoption for analytics and productionize analytic models in collaboration with IT.
Maintain data connections between internal databases, CRM, and BI tools and ensure data quality.