Remote Sales Advisor | Uncapped Commissions & Growth

Smart Start, Inc.; Lumberton (NC); On-site; USD 25,000 - 55,000; Full time

Benefits offered by this job

Health plan (medical, dental, vision)

401(k) with company match

Birthday/anniversary bonus

Discounts

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor for a fully remote, nationwide role in Care Center Sales. You will manage inbound and outbound calls, promote Interlock products, and provide exceptional service to clients.

This is a full-time, non-exempt position with hourly pay plus commissions. This role offers uncapped commissions, a comprehensive health plan (medical, dental, vision), a 401(k) plan with company match, and other fringe benefits including bonuses and discounts.

Qualifications

• High school diploma or equivalent is required.
• Bachelor’s degree in a related field or equivalent professional experience is preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with a sense of urgency.
• Adaptable and resourceful in fast-paced, dynamic environments.
• Courteous, confident, and collaborative interpersonal skills.
• Bilingual proficiency in English and Spanish qualifies for additional compensation.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Sales experience

CRM familiarity

MS Office

Bilingual English/Spanish

Strong communication

Attention to detail

Multitasking

Interpersonal skills

Adaptability

Collaborative

Industry trends

Education

High school diploma or equivalent

Bachelor’s degree in related field

Tools

CRM software

Job description

Smart Start, Inc. is seeking a Sales Program Advisor for a fully remote, nationwide role in Care Center Sales. You will manage inbound and outbound calls, promote Interlock products, and provide exceptional service to clients.

This is a full-time, non-exempt position with hourly pay plus commissions. This role offers uncapped commissions, a comprehensive health plan (medical, dental, vision), a 401(k) plan with company match, and other fringe benefits including bonuses and discounts.